Complaints

If something has gone wrong, tell us at support@dueford.com. Say what happened, when, and what you would like us to do. We acknowledge every complaint within five working days and give a full reply within 30 days.

If your complaint is about personal data and you are not satisfied with our reply, you can take it to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113. If it is about a purchase and you are a consumer, you may also use the Citizens Advice consumer service on 0808 223 1133.